At Viper Web Host, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our hosting services.

Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, phone number, billing address, and payment information when you create an account or purchase services.
• Communication Data: Information you provide when contacting our support team, including email correspondence and support tickets.
• Usage Information: Data about how you interact with our services, including server logs, resource usage, and feature utilization.
• Technical Data: IP address, browser type, device information, and operating system when you access our services.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our hosting services
• Process transactions and send related information
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze usage trends to improve user experience
• Detect, prevent, and address technical issues and fraudulent activity
• Comply with legal obligations and enforce our terms of service

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our services (payment processors, data centers, CDN providers)
• Legal Requirements: When required by law or to respond to legal process
• Protection: To protect the rights, property, or safety of Viper Web Host, our users, or others
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for all data transmission
• Encrypted storage of sensitive data
• Regular security audits and vulnerability assessments
• Access controls and authentication measures
• 24/7 monitoring and intrusion detection systems

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. These include:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our services.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability (receive your data in a structured format)
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: