Find answers to common questions or get in touch with our support team
Simply choose a hosting plan that fits your needs, create an account, and follow our step-by-step setup wizard. Your site can be live in minutes!
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers for annual plans.
Yes! You can upgrade your plan at any time from your account dashboard. The price difference will be prorated for your billing cycle.
Unlock your domain at your current registrar, get the authorization code, and initiate the transfer from your Viper dashboard. We’ll handle the rest!
Yes! All hosting plans include free SSL certificates that auto-renew. Your visitors will always see the secure padlock in their browser.
We guarantee 99.9% uptime. If we fall short, you’ll receive service credits automatically applied to your account.
Browse our extensive library of tutorials, guides, and documentation.
Chat with our support team in real-time. Available 24/7 for urgent issues.
Send us a detailed message and we’ll respond within 24 hours.
Our support team is here to help you succeed. Reach out anytime!